Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"I am very pleased with every encounter I have had with Daniel at Thiel & Associates. He eased my fears about obtaining insurance as I transitioned into retirement. He has kept me informed and even helped my daughter with her insurance needs. It is comforting to know that they are there should concerns come up. I have recommended them to everyone I encounter that has insurance needs. Thank you!"

Betty K.

customer since 2024

"The knowledge that you had was great in that all the questions I had were answered. I now know a lot more than I did before meeting with you."

Randall G.

customer since 2025

"It was very nice to be able to get to talk to someone in a timely matter. Was very patient and gave us all our options. Very easy to talk to. When I had a question I just popped into the office and was helped immediately. "

Stephanie W.

customer since 2025

"Was explained very well and walked through everything. With us very friendly agent"

Customer

since 2025

"Chad is very helpful, accommodating and gives good advice"

Customer

since 2025

"Agent is very knowledgeable. He answered all my questions and put me at ease with his confidence. The whole process was very easy."

Mark K.

customer since 2025

"Very informative and very easy to work with. "

Customer

since 2024

"Sarah, I thought you very personable, thoughtful and extremely knowledgeable about what you were presenting. I also appreciated the fact that you were able to come to our house!"

Richard V.

customer since 2023

"The patient way information was shared and my questions were answered."

Laura C.

customer since 2025

"We’ve already referred multiple people to you because of the fast, simple, knowledgeable, and friendly service. Convenient too! Thanks for what you do!"

Customer

since 2025

"Chad made my meeting very friendly and was very explicit helping me understand all the benefits. Thank you Chad. "

Terrence D.

customer since 2025

"I've already recommended several people here! Dan has been personable, timely, efficient, and effective! Whenever I've had a question he is quick to answer and willing to walk through what I'm encountering with me. "

Uriah W.

customer since 2024

"She helps pick out the right insurance that fits you--medications, dental, eyeglasss, etc."

Barbara W.

customer since 2015

"Chad explained things to me so that I understood exactly how the process works. Friendly and easy to work with."

Customer

since 2025

"Great customer service. Easy to understand explanations of options and no pressure or hassle. Personable and down to earth demeanor which put me at ease. "

Customer

since 2025

"Provided good information with clear explanations on picking a Medicare Advantage plan and Marketplace plan. Always prompt with getting back to you."

Deborah F.

customer since 2025

"Great customer service, very knowledgeable and helpful. Was able to answer all of our questions and provide us with the best possible options for our needs."

Customer

since 2025

"Very nice and helpful. "

Lisa H.

customer since 2025

"Sarah is a joy to work with. She is very knowledgeable about the insurance products she is providing information on to help clients make informed decisions. She is very upbeat and patient with questions. She has a smile on her face and is very positive while interacting with customers. I would highly recommend her to anyone looking for guidance with insurance decisions. Thank you, Sarah, for making the insurance decisions easier to work through to meet our needs."

Tricia O.

customer since 2025

"Provide options and support for decision making "

Customer

since 2023

"The knowledge and information I received was very informative. Knowing I can save money— was a big factor."

Customer

since 2025

"Given the fact that there are many insurance companies available and trying to understand the benefits is a complicated mater, Daniel did a good job at narrowing down choices and explaining the benefits of the few we were interested in. "

Customer

since 2025

"Never thought I would find an insurance agent that I'm interested in going back to see rather than feeling like another chore or something you drag yourself to do every year. Daniel was incredibly thorough in going through the different plans and highly effective in helping determine the best plan for my needs. But most importantly, he makes you feel welcome and comfortable, more like you are sitting down with a friend rather than getting insurance."

Lori L.

customer since 2025

"Always very helpful and willing to go out of your way to find the right fit for our family and situation. "

Customer

since 2025

"Helpful and professional in all of our interactions. Answers questions promptly. Reaches out throughout the year with updates."

Customer

since 2022

"You were very thorough and patient when helping me understand the Medicare system, supplement vs. advantage plans, as well as original Medicare. You answered many of my repeated questions in order to help me understand a concept; this was very reassuring for me. I felt I was being led in the right direction for my personal situation, and feel very comfortable contacting you when I have more questions/concerns. Your patience, calm demeanor (with a smile), trustworthiness, and concern for understanding of content discussed are traits I value highly and feel you do too."

Customer

since 2024

"Wonderful people that really know their business and can explain it in terms I could understand"

Customer

since 2024

"You always call or email every year to make sure I'm satisfied with my plan. Definitely a great place to get your Medicare info! ☺️"

Clarice W.

customer since 2017

"Great communication and very knowledgeable. "

Randy S.

customer since 2024

"I like the personal touch. When I need an answer to a question, I get it."

Willard Z.

customer since 2018

"You are always helpful when we have questions. Everyone is friendly to us when we stop in. Another thing is that our daughter works at an office and if she has to call with questions about a patient your office is always very friendly and helpful."

Beverly W.

customer since 2019

"You always take the time to help us out on any problems we may have and help us decide the best possible way to plan our insurance. Sarah has been very helpful always. Thank you so very much."

Lyle W.

customer since 2019

"Your staff is always very friendly. We really like the service we have received from Dustin, he is very good about finding the best group for us to be in. I like the way he explains things so that we understand it. We hope to continue our business with him and Thiel & Associates. "

Linda B.

customer since 2021

"Sarah always helps us pick out the right plan and is quick to return phone calls with answers to our questions!"

April Y.

customer since 2018

"Sarah is wonderful to work with. She is very knowledgeable and explains everything completely. We enjoy working with her and recommend her to everyone. "

Customer

since 2019

"Chad actively listens to our questions and gives us the information we need to make decisions about the best plan for us. He is knowledgeable and understands our personal needs. Jessica is always helpful especially with “pick your perks” questions! "

Gail W.

customer since 2019

"Sarah is always very knowledgeable. Insurance has gotten very complicated, so it is important to have someone who stays educated in the field. "

Customer

since 2018

"You are always pleasant and reassuring when I have questions "

Jane W.

customer since 2018

"I liked the way you presented all the health plans to a group. The information was easy to understand, and the group was good, because hearing other people's questions helped with gave a perspective I may not have thought about on my own. Good job."

Debora W.

customer since 2022

"Very courteous, helpful and thinking of our needs."

Customer

since 2013

"Always helpful and thoughtful."

Customer

since 2011

"Thiel & Associates has provided outstanding service to us as we went through the Medicare experience. We are very pleased with the explanation of options that were offered to us. We would recommend Thiel & Associates to anyone looking to understand the best options available for your Medicare choices. "

Thomas W.

customer since 2022

"Big help with looking over other plans and finding best one for me"

Diane W.

customer since 2022

"Very good customer service. Responsive to questions. Found the presentation in the fall on the new insurance options very informative and easy to understand."

Paula W.

customer since 2020

"Very happy with your service."

Customer

since 2022

"You were very patient with helping us both by picking the best Medicare plan and the Common Ground packages according to our needs."

Patti W.

customer since 2021

"Courteous, friendly, prompt info given to us & explained in an understandable manner."

Customer

since 2020

"Took the time to find the right plan for me. "

Cindy W.

customer since 2017

"Always there to answer any question!"

Colleen W.

customer since 2022

"Always answers any questions "

Valerie S.

customer since 2023