Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"My Agent is Chad. I appreciate all his help with insurance questions and prompt response to messages. I have complete faith that all my insurance needs will be met."

Dianne G.

customer since 2018

"When we look into things before our appointments and have questions, you explain everything, and we get it, "

Stephanie H.

customer since 2022

"Sarah is always quick to get back to us with any questions we may have. "

Randy H.

customer since 2022

"Very unbiased, informative information and always available during the year to answer any concerns. Also like the follow-ups and communication "

Customer

since 2022

" We always feel that you are well informed and have our best interests at heart. That is why we don't hesitate to recommend you to our friends."

Customer

since 2021

"Always there to answer any questions asked."

Barbara G.

customer since 2023

"They are always very helpful. They make sure we are on the best plan that works for us. "

Debra H.

customer since 2021

"Helpful, Friendly "

Customer

since 2024

"Sarah provided several options and took the time to explain them to a "person that doesn't understand insurance"!"

Customer

since 2025

"Chad is always thoughtful & ready to answer any concerns. Very easy to deal with, doesn't push any product or company just gives the facts & lets you make the decision"

Customer

since 2019

"We appreciate Dan Poels. He is always friendly and always takes time to answer our questions and concerns. We are glad to have a local agent to help us. "

Sharon G.

customer since 2023

"Sarah provided a clear explanation of our insurance policy options!"

Customer

since 2025

"Fantastic knowledge about the insurance we were seeking and incredibly quick email responses."

Customer

since 2025

"You always take the time to talk to me and answer all my questions and more"

William G.

customer since 2023

"Sarah always informs us of any changes in the plan and makes recommendations for us "

Customer

since 2014

"Dustin was very helpful and thorough. He answered our questions and explained further when we asked. Thanks again Dustin! "

Customer

since 2025

"I was so confused about insurance because I just started Medicare. Justin helped it make sense and I am liking United HealthCare. Thanks so much"

Denise K.

customer since 2025

"Sarah was so thorough in explaining the difference between certain health insurances. She made me feel very comfortable. I would highly recommend this company. "

Ramona L.

customer since 2025

"It always appears there is some prep work and prior exploration and work on my case prior to my scheduled appointment. When I arrive, Sarah is always upbeat, personable, and always so well prepared. She addresses all my options, clearly explains everything and answers all my questions. She's efficient too. She clearly knows and understands the complexity of navigating the insurance jungle and its tangled web of endless forms, and knows exactly how to address them and she keeps current on all the ever changing rules and regulations. I could spend days, actually weeks and I'd still not know how to navigate this medicare system. I can't imagine ever going anywhere else. This agency gets to know its clients and stays invested in them. "

Faith G.

customer since 2022

"Chad knows the products inside and out, he is super helpful and accommodating, and ALWAYS responds when I ask questions. I have never had a bad experience, it is a great business and I recommend Thiel and Associates to anyone with questions or a need for insurance. "

Lisa K.

customer since 2025

"Available when I have questions in a timely manner. "

Rebecca E.

customer since 2020

"Kindness goes a long way during healthcare transitioning. Daniel was so kind, thoughtful, and extremely helpful through the whole process, thanks a ton Dan."

Customer

since 2021

"Always prepared when we arrive. There to advise if needed. "

Christine G.

customer since 2018

"Everything was explained in detail and we could understand it."

Customer

since 2016

"Sarah is always beyond helpful and answers any questions I have. She’s great at answering emails back fast and setting up appointments to see her is so easy. Sarah has made my experience easy and not stressful and I can’t thank her enough for everything she does for me."

Lakken F.

customer since 2022

"Extremely knowledgeable on what policy would fit our needs best. Great customer service. "

Todd F.

customer since 2021

"I am illiterate on insurance. You gave me the best possible policy for myself and the VA what you got me started takes good care of me with medications and other stuff I didn't think I deserved it but what the VA paying my meds and the insurance Blue Cross Blue shield Fit me perfect and I use the VA more than anything"

Richard F.

customer since 2023

"Personalized service Caring Best price and coverage"

Customer

since 2021

"I really liked that Dan took the time to go through each policy specifically, highlighting what we wanted to make of. I also liked the fact that I was not pressured into a certain policy at that time. My husband and I were able to go home and talk about what we wanted to do going forward. Dan also assured us that if we ever needed anything else or help with a different policy, he would be willing to sit down with us and talk specifics."

Ashley S.

customer since 2019

"Always easy to work with when I am choosing an insurance plan "

Customer

since 2022

"Aways available to help and answer my questions "

Customer

since 2022

"John and I both feel really confident in your knowledge and experience, and we not only feel comfortable when we interact at the office but feel confident that we could call you at any time if we have a question or concern."

Customer

since 2024

"Very friendly and you guys go out of your way to help us find the perfect fit for our insurance needs. "

James F.

customer since 2015

"You’re very caring and responsive to any questions I have. Your receptionist is always helpful and cheerful. The staff is very well informed and willing to help. "

Customer

since 2016

"Whenever I have questions, I can contact Dustin, who answers my questions or finds the answer for me. Always friendly and professional."

Customer

since 2024

"CUSTOMER SERVICE GREAT IF I HAVE QUESTION, YOU WILL ALWAYS ANSWER IT IN TIMELY MATTER "

David F.

customer since 2020

"Always there to answer questions "

Michael E.

customer since 2015

"We’re confident that you provide the most appropriate plan for our needs. "

Customer

since 2016

"Answers all questions quickly. "

Customer

since 2018

"Dustin TOELLNER is well-versed in ALL aspects of "Insurance Plans" -- His professional "demeanor" is phenomenal, articulates well and answered ALL queries asked... DUSTIN is truly an "integral" asset to Thiel & Associates and is worthy of "emulation" by corporate management and colleagues! He is "testament" to outstanding "tutelage" provided by Theil & Associates. THANK YOU! Satisfied Customer"

Glenn B.

customer since 2019

"You did a great job on explaining the process. We got the best product for our needs. "

Debra O.

customer since 2024

"Very friendly, knowledgeable, and helpful, even with my stupid questions "

Customer

since 2022

"Sarah is great at looking at the options for an advantage plan or supplemental insurance and helping us figure out what is best for us. All the staff in the office are always so pleasant and helpful. "

Customer

since 2021

"Chad has been very friendly, helpful and knows what he is doing. He is always prompt on answering any questions we have."

Deborah N.

customer since 2021

"Great Service!"

Michael E.

customer since 2021

"Always friendly and answers any questions to my satisfaction and always willing to help"

Customer

since 2020

"Great agent and customer service. "

Customer

since 2024

"You got us best policy that fits us and never bothering us to change it unless it's for our benefit."

Customer

since 2019

"You always explain the many different insurance plans and what one would be the best for me. Always answer any questions I have in a very friendly manner. "

Jan B.

customer since 2021

"Chad Thiel did a very good explanation for the questions we ask. He was also very thorough to make sure we had all the information we needed. thanks Chad"

Customer

since 2012