Read our testimonials

"Having Daniel Poles as our service representative He is very knowledgeable and professional "

"We’ve always been pleased with the info and recommendations that we received from Thiel and Associates. We have already recommended them to quite a few people that we know. "

"When I had my meeting to find a supplement for Medicare, Dan offered the best plan for my specific needs. I didn’t have to do all the research which saved me lots of time. Turns out it’s a great plan for me! Highly recommend. "

"Your group has always answered my questions quickly and you are very easy to deal with"

"Listened and did everything you could to get us the best value for our dollar. We have already recommended 3 couples to your agency which have all been extremely happy with your service."

"I love the caring effort you put into our yearly experience with you. You always seem on top of everything. It is nice to feel that level of caring from a business. THANK YOU!!"

"Very courteous, helpful, and knowledgeable staff."

"I feel you always give us the best option. "

"Staff always friendly and helpful anytime we meet or call for an answer to a question"

"Happy with your service!!! Thank you"

"Always so helpful!! Appreciate you explaining Ins. Feel very informed when I leave your office!! Thank you!!"

"I like that no matter what kind of question I ask, I'm never treated as it's a stupid question. I feel comfortable knowing that I'll be treated with respect. "

"You knew what we needed and had options ready for us when we came in. It made it much easier. All the staff are friendly."

"Have never had any issue with this company. They are always very informative and helpful if any issue does come up. That's saying a lot with the way the industry is these days for providing great customer service and satisfaction. "

"I had an issue with a billing. I was being charged for a wellness exam from my clinic. I could not get the clinic to see that the insurance had already paid it. I worked with them for about three months, sending them the statement showing I owed zero dollars, nothing seemed to work to get them to realize, I owed them nothing everything was taken care of. I called Sarah and she was able to get this taken care and my charges were finally dismissed. I really appreciated her efforts to get this taken care of. "

"Seminar on 2025 Medicare plan c was informative "

"You are kind. Have our best interests in mind. Talk through options. "

"Thiel & Associates is very quick to respond to the questions that I have had."

"You got to know me and helped me pick a plan that fits me! "

"The information and service that we received has been outstanding! It has enabled us to sort through the multitude of options to have confidence that we have the best fit for our needs."

"You look at what we need and what we would like and show us the best options."

"Daniel Poels is extremely thorough, and we always leave his office feeling that we have a complete understanding of our insurance coverage. Daniel is also very patient and is always willing to answer any of our questions at any time."

"Sarah is so personable, thorough, knowledgeable, and thoughtful when working with us. She understands our needs and preferences and always researches appropriate plans before our appointments. She makes the process of purchasing health insurance painless for us. Nancy and Steve Smith"

"Chad, your always there to answer or help with my questions and your personality is always upbeat."

"I like your personality. Also, you know what plans to look for so when I come in you don’t need to take time to research for them. Easy to get an appointment. "

"I like how efficient you are, especially searching for the best supplement insurance plan and drug plan. Also, you return calls in a timely fashion. Very friendly staff, also."

"It's great to have a representative who returns your calls promptly. It's always great to see that your representative knows your situation and has valuable information ready for you and if they do not, they find out the information and get back to you, so that you can make an informed decision."

"Family members referred me to your agency. I have referred friends since then. You take the time to show different options, answer any questions, and help select the plan that is right for our situation. Highly recommend your agency."

"Appreciated your tenacity in resolving some issues that occurred. Very knowledgeable, prompt, and courteous. "

"Sarah is very knowledgeable and always provides us with the best options. She also returns our calls very quickly. "

"Sarah is an experienced and empathetic broker! She listens and understands the needs of the client and offers the very best advice for your situation. My wife and I highly recommend her and plan to stay with Thiel for many years to come!!"

"Sarah works hard on her relationships. She communicates well, and she gives her clients a voice. She researches the plans available and knows us well enough to make recommendations. She is empathetic, kind, personable, and very thoughtful. I know for certain there is no agent better than her. Her skills and knowledge are exceptional. She is STELLAR!!!"

"Daniel went above and beyond and answered all our questions. Great to work with. "

" Very thorough and make things easy to understand."

"My agent is very thorough when checking the various options available to me for my Medicare Advantage plan. He explains the different plans and helps me evaluate which plan would be the best for me. I highly recommend Thiel & Associates."

"My wife and I work with Sarah Hinrichs at Thiel & Associates. We feel as though Sarah just makes the whole process of selecting insurance plans easy. She is extremely knowledgeable and prepared and does her research to advise us on the best plan. We appreciate her professionalism. John and Patty Seidel"

"Sarah, you are knowledgeable and professional! "

"You have been there for me when I need help and service with my insurance."

"Your responses to questions have been clear and our discussions have been detailed enough for us to make a decision with which we were comfortable."

"We've received such wonderful personal service from Sarah. She is so knowledgeable and friendly. "

"I feel that your business will find the most suitable insurance for me. I trust your judgement fully. There are just too many options to choose from, it's hard to decide what one to pick and if it would be the right one for my situation."

"We depend on Sarah to keep us up on the best insurance and she is always on top of things. Ease of getting an appointment is a big plus. If you have a question, you can call and are always treated well by the receptionist. Just a great place to go to for service."

"Always returns calls promptly. Working with my wife & I to find the best company to serve our needs. Takes the time & has patience to answer all questions, along with a professional style sense of humor."

"Excellent service- everything explained well so I could make informed choice in my medical care"

"Knowledge of agent on my needs "

"At Thiel, I feel you respond quickly to questions and work closely with us, so we understand our insurance policy and find us the best insurance that fits our needs. "

"Help direct me to which insurance was right for my needs. Took the time to assess that and allow me to still make choices."

"Love that we could do it over the phone!"

"Thiel & Associates not only helps you choose the best plan for you but are there for you when you have questions or insurance claim problems. Chad has helped me when I have had questions and when I had a problem with insurance paying for a covered procedure. "

"When I go to Thiel, I deal with Daniel Poels . He’s very friendly and knows his stuff. He lays it on the line, he lets you know what’s happening and he’s really good at making you informed on what needs to be done. "