Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"The knowledge and information I received was very informative. Knowing I can save money— was a big factor."

Customer

since 2025

"Given the fact that there are many insurance companies available and trying to understand the benefits is a complicated mater, Daniel did a good job at narrowing down choices and explaining the benefits of the few we were interested in. "

Customer

since 2025

"Never thought I would find an insurance agent that I'm interested in going back to see rather than feeling like another chore or something you drag yourself to do every year. Daniel was incredibly thorough in going through the different plans and highly effective in helping determine the best plan for my needs. But most importantly, he makes you feel welcome and comfortable, more like you are sitting down with a friend rather than getting insurance."

Lori L.

customer since 2025

"Always very helpful and willing to go out of your way to find the right fit for our family and situation. "

Customer

since 2025

"Helpful and professional in all of our interactions. Answers questions promptly. Reaches out throughout the year with updates."

Customer

since 2022

"You were very thorough and patient when helping me understand the Medicare system, supplement vs. advantage plans, as well as original Medicare. You answered many of my repeated questions in order to help me understand a concept; this was very reassuring for me. I felt I was being led in the right direction for my personal situation, and feel very comfortable contacting you when I have more questions/concerns. Your patience, calm demeanor (with a smile), trustworthiness, and concern for understanding of content discussed are traits I value highly and feel you do too."

Customer

since 2024

"Wonderful people that really know their business and can explain it in terms I could understand"

Customer

since 2024

"You always call or email every year to make sure I'm satisfied with my plan. Definitely a great place to get your Medicare info! ☺️"

Clarice W.

customer since 2017

"Great communication and very knowledgeable. "

Randy S.

customer since 2024

"I like the personal touch. When I need an answer to a question, I get it."

Willard Z.

customer since 2018

"You are always helpful when we have questions. Everyone is friendly to us when we stop in. Another thing is that our daughter works at an office and if she has to call with questions about a patient your office is always very friendly and helpful."

Beverly W.

customer since 2019

"You always take the time to help us out on any problems we may have and help us decide the best possible way to plan our insurance. Sarah has been very helpful always. Thank you so very much."

Lyle W.

customer since 2019

"Your staff is always very friendly. We really like the service we have received from Dustin, he is very good about finding the best group for us to be in. I like the way he explains things so that we understand it. We hope to continue our business with him and Thiel & Associates. "

Linda B.

customer since 2021

"Sarah always helps us pick out the right plan and is quick to return phone calls with answers to our questions!"

April Y.

customer since 2018

"Sarah is wonderful to work with. She is very knowledgeable and explains everything completely. We enjoy working with her and recommend her to everyone. "

Customer

since 2019

"Chad actively listens to our questions and gives us the information we need to make decisions about the best plan for us. He is knowledgeable and understands our personal needs. Jessica is always helpful especially with “pick your perks” questions! "

Gail W.

customer since 2019

"Sarah is always very knowledgeable. Insurance has gotten very complicated, so it is important to have someone who stays educated in the field. "

Customer

since 2018

"You are always pleasant and reassuring when I have questions "

Jane W.

customer since 2018

"I liked the way you presented all the health plans to a group. The information was easy to understand, and the group was good, because hearing other people's questions helped with gave a perspective I may not have thought about on my own. Good job."

Debora W.

customer since 2022

"Very courteous, helpful and thinking of our needs."

Customer

since 2013

"Always helpful and thoughtful."

Customer

since 2011

"Thiel & Associates has provided outstanding service to us as we went through the Medicare experience. We are very pleased with the explanation of options that were offered to us. We would recommend Thiel & Associates to anyone looking to understand the best options available for your Medicare choices. "

Thomas W.

customer since 2022

"Big help with looking over other plans and finding best one for me"

Diane W.

customer since 2022

"Very good customer service. Responsive to questions. Found the presentation in the fall on the new insurance options very informative and easy to understand."

Paula W.

customer since 2020

"Very happy with your service."

Customer

since 2022

"You were very patient with helping us both by picking the best Medicare plan and the Common Ground packages according to our needs."

Patti W.

customer since 2021

"Courteous, friendly, prompt info given to us & explained in an understandable manner."

Customer

since 2020

"Took the time to find the right plan for me. "

Cindy W.

customer since 2017

"Always there to answer any question!"

Colleen W.

customer since 2022

"Always answers any questions "

Valerie S.

customer since 2023

"THANK YOU Thiel and Associates for your outstanding attention to our individual needs. You explained all our questions to pick the plan that would best suit our needs. "

Terry T.

customer since 2021

"Very knowledgeable of the products they have, also look out for what's best for us! "

Customer

since 2022

"It’s been great working with all of you over the years. Hope to continue to work with you for many more years."

Customer

since 2019

"My husband and I like how you take the time to talk to us and explain things that we question. I feel like I can call and ask questions and get answers back that we understand. Even if it’s just a quick need to know and I leave a voicemail someone always calls back"

Customer

since 2022

"Sarah at Thiel Insurance has been very tuned in to our supplemental insurance and Part D needs over the past ten years. She has clearly explained options and. presented those options professionally with no pressure. As our needs have changed, Sarah has explored and suggested new options that would benefit us. We are completely satisfied! Jesse and Linda Stratton "

Jesse S.

customer since 2014

"The friendliness and helpfulness that Dustin provides explaining all options. Have recommend lots of people to Dustin and agency. "

Jeanette W.

customer since 2024

"Chad always had our best interests in mind to find the best quote and company. Wished he was licensed in MT!!"

Sallie W.

customer since 2022

"Daniel and the entire staff, are very welcoming and friendly. Daniel takes the time to answer our questions and provide options to better suit our needs. He is always ready to help if we need it. We are very happy with the insurance plans we chose with his help!"

Colleen V.

customer since 2022

"You looked at Germaine’s needs and told her about a better product to meet those needs"

Germaine T.

customer since 2011

"Sarah has helped me with not only my Medicare choices but also with my stepmom's when she was in the nursing home. She is very knowledgeable and knows what she is talking about. I have complete faith in her advice. Thank you, Sarah, for all your help!"

Luann T.

customer since 2023

"Chad Thiel always keeps us informed. I have emailed him several times asking for clarification on things. He gets back to us quickly. Very personable and knowledgeable. "

Jeffrey U.

customer since 2021

"Everyone is so friendly and helpful. So glad we found your office "

Cyla U.

customer since 2022

"Once you’re signed on it’s simple to stay on no paperwork "

Michael T.

customer since 2018

"You always have what works for us ready when we get there"

Customer

since 2022

"Very helpful, honest, professional, and personal service. "

John T.

customer since 2024

"Just keep being you. You do a great job."

Karen T.

customer since 2024

"We’re very helpful in helping choose the right plan for me."

William T.

customer since 2024

"Sarah is always very professional! She answers all our questions and offers sound advice. "

Customer

since 2021

"Very attentive and thoughtful assistance in making decisions that work for us. Dan has routinely communicated with us to keep us in the know and reminds us if we forgot something!!! "

Christine T.

customer since 2019

"All good."

Customer

since 2021